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The Impact Agency

Everything your company needs for better marketing outcomes.

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Your questions - Answered by the experts

My brand is very new, and I don’t even know where to start!

Sub2 can help you create a strategy for all your digital marketing, our experts can ensure you have every base covered from launching a brand and creating awareness all the way through to end purchase and building ROI.

I’m struggling to acquire new users who are relevant to my brand

New user acquisition is very important for all brands, to support incremental growth. Digital performance marketing can support new user acquisition through branding and prospecting activity through numerous channels and tactics, using bespoke targeting to drive relevant and interested users through to your site. This can not only help you reach new users who our data sources have indicated are relevant users, but it can also help your sales activity whether it be in-store or online.

My retargeting tactics are becoming more expensive & performing poorer

Poor performing retargeting tactics are a symptom of neglect of the upper funnel. In digital marketing it is important to “feed the funnel”, investing in brand awareness and encouraging discovery of your brand will increase site visits and brand searches, making your lower funnel conversion activity much more efficient.

My performance is working well now, but I’m concerned about what the cookie-less future means for my e-comm activity.

The deprecation of cookies is going to change the way we use paid media, affecting audiences, tracking and measurement. Sub2 has developed SIGNALS that can be used to optimise paid media activity through collecting identifiers of conversion on users for the purpose of building cookie-less audiences. Results correspond closely to cookie-based outcomes and consistently out-perform Google.

Read more about Sub2 Signals here.

I have well-established new user acquisition activity, but I’m struggling to retain customers.

As new user acquisition becomes more expensive with lower performance in a post-COVID world and with the cost-of-living crisis, it is important to be retaining your existing customers. We can help you do that through our Customer Data Platform (CDP), by analysing and segmenting your existing customer base for use in specialist paid media activity. As 46% of UK consumers are loyal to brands they like (according to GWI Core – Purchase Journey Report), it is important to communicate key brand actions such as sustainability and value, this will encourage loyalty and therefore increase sales and the lifetime value of each user.

I can’t justify media spend in display and social channels to my exec board as they don’t perform well according to GA3

Measurement can be the most difficult part of digital marketing, knowing which channels are contributing what level of value to your marketing strategy. This is where attribution models come in, software that can look at all of your activity and attribute value to different channels based on a variety of different models. Google Analytics is the most common tracking/measurement platform, the current software, GA3, is set at default toa last click attribution model, which only attributes value to the last activity that drove a user to site before converting. This discounts all activity leading up to that event, for example a user could view a programmatic video, then click through and explore your site through an Instagram ad, then finally google your brand and click through on an ad to convert, a last click model would only give value to the google PPC ad. This obviously devalues upper funnel activities like programmatic and paid social, even though they have positively impacted conversion. The most recent update to google analytics, GA4now includes the DDA (data-driven attribution) model, which attributes value to all touchpoints of a conversion journey, which may give a more accurate view of performance.

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We have been impressed with the combination of Sub2 expertise in Data and Technology and their campaign service levels. The results they deliver give us real confidence.
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Lisa Meadows
Head of Marketing
Ripe Insurance
We have been impressed with Sub2’s ability to deliver multiple solutions which answer our strategic objectives. Having the ability to target in-market audiences via digital display has assisted in the generation of new customers.
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Jason Fairclough
Director of Marketing
Superga

Open positions

We currently do not have any available positions at Sub2, they will be advertised here when they become available. If however, you feel you have what it takes to join this dynamic team please feel free to drop your email to recruitment@sub2tech.com and we will be in touch if something suitable becomes available.

Open positions

We currently do not have any available positions at Sub2, they will be advertised here when they become available. If however, you feel you have what it takes to join this dynamic team please feel free to drop your email to recruitment@sub2tech.com and we will be in touch if something suitable becomes available.

The Impact Agency

Everything your company needs for better marketing outcomes

Call or email us to find out more: